Customer Service
What is your return policy?
If you are not completely satisfied with your purchase, we encourage you to contact our customer service department within 7 days of the delivery of your order. We will be happy to schedule a replacement delivery of the arrangement or a refund of the...
What's your guarantee?
We take pride in delivering the freshest floral arrangements, plants, and gift baskets to our customers. All flower arrangements are artistically arranged in a vase and hand-delivered to the recipient. We use only the highest quality flowers to ensure...
What if I need to change something on my order after I placed it?
Please call us immediately if you need to make any changes to your order. Due to the urgency of same-day deliveries of perishable items, we move orders quickly.
Can you send me a picture of what I'm sending?
With our See What You Send program, we'll email you a picture of the exact arrangement right before it goes out the door with our delivery driver to be hand delivered to your recipient. We'll also follow up and kindly ask for your feedback on our service...
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